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These rules are part of the casino's "Terms and Conditions for Fair Play in Canada." It is important to make sure that players from Canada are eligible, that they meet Canadian requirements, and that they know how C$ are handled for deposits, withdrawals, limits, and verification. If you know these rules ahead of time, you can correctly claim promotions, avoid being limited in how you can play, and get your payouts quickly. For Slotozen Casino to let you use their services, you need to meet some basic requirements set by the company and follow the laws that apply. Adults are the only ones who can register, and it is your responsibility to make sure that online gambling is legal where you live, taking into account any restrictions that may be in place in Canada.
By making an account, you confirm that you are old enough to legally gamble in your area and that the information you give is correct and yours. Every person can only have one account, and you shouldn't sign up for someone else before them. If your Canadian or location is against internal risk rules or regulatory limits, Slotozen Casino may not let you in.
The casino can ask for more proof, temporarily limit account functions, or suspend the account until the problem is fixed if any information doesn't seem to match up. A big part of being eligible is that you have to be an adult according to the gambling laws in your area. The information in your account must match who you are and where you live now. It is not possible to have multiple accounts, shared accounts, or accounts made for other people. In Canada, access can be limited based on where it is, the rules that apply, or security assessments.
Verification may be asked for before a withdrawal (like "withdraw 100 C$", after changes to personal information or after suspicious account activity, or when higher-risk patterns are seen. Checking the payment method and account owner can also be asked for after deposits, like after a C$50 deposit. What you may need to give depends on the payment method you use and your situation, but it's usually your name, address, and proof of payment. Documents must be valid, clear, and not have been changed. Your name should match the name in your account profile on all of your documents.
To avoid delays, make sure your documents are of good quality, your profile information is complete, and your contact information is always up to date. Give the casino the extra information they ask for right away—withdrawals and some other account actions may not be possible until verification is complete. Registering at Slotozen Casino means you agree that the information you give is correct, up to date, and yours. You also agree to the "One Account Policy" and your player responsibilities. If you are of legal age to gamble online in your area and are not limited by local laws in Canada, you can make an account. It's just for fun, and your account is exclusively for you. To keep the platform safe and fair for all players, Slotozen Casino can ask for ID and address proof at any time. Access to some features, like withdrawals, can be limited until the information is fixed if it is missing, wrong, or inconsistent.
Each player can only have one account. This means you shouldn't make more than one profile with different personal information, emails, phone numbers, devices, payment methods, or combination of these. People who share an environment, like a home with family members, or people who play from the same IP connection, are also limited to one account. The casino may suspend or close the extra accounts and combine their activity into the main profile if duplicate accounts are found. It may be necessary to take away bonuses, free spins, or other promotional value gained through multiple registrations in order to make things fair for all users.
If you created more than one account by accident, you should contact support before making a deposit. To avoid delays if you later want to withdraw 100 C$ or more, you should act quickly.
If you have registered as a player, it is your duty to keep your account safe and use the casino's services in a legal and fair way. When you make deposits or withdrawals, you should only use payment methods that you are authorized to use. You should also keep your login information safe and not give other people access to your account. You are also responsible for keeping your personal information up to date, such as your full name, date of birth, and current address. It's important that your account matches your real Canadian and legal identity information when you use it. You should make sure that your device and internet connection are safe and don't have any malware or unauthorized access. Not using any programs, scripts, or methods that could change the rules of the game, mess up the casino's systems, or give them an unfair advantage. If you see activity that isn't supposed to be there, you should report it right away. Slotozen Casino may temporarily limit some actions on the account until the problem is fixed. As a safety measure, they may not allow withdrawals of more than 100 C$.
Slotozen Casino bonuses come with rules that spell out how and when you can claim an offer, what games count toward wagering, and how much you can win with a bonus. If you read these terms and conditions before you make a deposit, you can avoid common problems like games that aren't allowed, expiration dates, or max payouts. Bonus rules can be different for free spins, a reload deal, a welcome package, and a promo code offer. When you activate a bonus, always check the bonus card or the offer text because the casino may change the percentages, maximum bonus amounts, and playthrough requirements.
To get a bonus, you need to make a deposit (for example, C$20), and then the casino gives you a bonus (for example, a bonus up to C$200). You have to meet certain wagering requirements before you can cash out any bonus winnings. Any bonus money and winnings connected to it may be taken away if you try to cash out too soon. As an example, a minimum deposit of C$20 can be used to get a bonus. There is a limit on the size of the bonus, like "bonus up to C$200." Wagering (playthrough): a number that is multiplied by the bonus, the deposit, or both (35x bonus, for example). There is a time limit, like 7 days, from which you must use and wager the bonus. Max bet while wagering: a maximum bet during playthrough, like C$5 per spin or round. Game weighting means that different types of games contribute at different rates (slots contribute 100%, table games contribute 10% or 0%, etc.).
How wagering is usually worked out: if you get a (_sc3_)100 bonus with a 35x bonus requirement, you'll need to make bets worth (_sc3_)3500 before you can cash out the bonus money. As an example, if the requirement is "35x (deposit + bonus)" and you deposited (_sc3_)100 to get (_sc3_)100, the amount you need to bet would be (_sc3_)7000. As long as a bonus is active, Slotozen Casino may limit the games, features, or types of bets that can be made. Some games that are usually restricted are progressive jackpot games, bonus buys, and some live dealer games. The casino may not pay out bonus winnings if you bet more than the maximum amount allowed, like (_sc3_)20 when the limit is (_sc3_)5. Promo codes: Usually, you have to enter a promo code when you make a deposit or choose it before you confirm your payment. It's possible for the deposit to go through without the offer if the code is not used correctly. If you used a coupon code that required a minimum deposit of (_sc3_)30, a deposit of (_sc3_)20 would not normally work. Free spins have rules that say you can only use them on certain slots, your winnings may be credited as bonus money, and they can expire quickly. Depending on the rules of the promotion, prize winnings from free spins might be limited to (_sc3_)100 or need to be wagered a certain number of times before they can be withdrawn. No maximum amount of money you can withdraw from bonus wins: some types of bonuses may have a maximum amount of money you can cash out from bonus wins. One example is that an offer might say you can cash out winnings up to (_sc3_)500, even if your balance is higher after playthrough. Any money that is still there can be taken out when you cash out. Bonuses can be limited by account status and location to make sure everyone is eligible and the games are fair. Slotozen Casino can refuse the bonus or take back any winnings until the problem is fixed if the promotion isn't available in (_sc0_) or if your account information doesn't match your (_sc2_).
Free spins can only be used on certain slots and must be used according to the terms and conditions listed in your bonus message and in the promotions area. If you get free spins, you can't change the amount you bet on each spin. Also, if you try to change the bet size, buy extra features, or use in-game multipliers that aren't set to default, you could lose your free spins and any winnings that came with them. Free spins are only meant to be fun on certain games, so they can't be given to someone else, exchanged for cash, or used on jackpots, table games, or live casino games unless it says otherwise. If your account information or where you live in (_sc0_) doesn't match the promotion's requirements, Slotozen Casino may refuse to give you Free Spins or take them away from your balance.
Each offer of free spins is linked to a set of games. When you spin on any other game, it will be treated as a normal bet from your own balance, not the spins. Games that are eligible: only the slots that are named in the offer or deal details. Content that isn't eligible includes live casinos, table games, poker-style games, virtual sports, and anything else that isn't clearly marked as eligible. If the promotion doesn't let you use features like Bonus Buy or extra bets, you might lose your Free Spins winnings. You can use your Free Spins offers in the order they were given to you, unless the terms of the promotion say otherwise. If a casino game is taken down for maintenance, licensing reasons, or technical reasons, the free spins may be exchanged for a similar slot machine or the offer may be taken away if a replacement is not possible. Important: Free Spins winnings are often given to you as a bonus at first, and you may have to wager them before you can cash them out. It is always clear from the Free Spins offer what the exact wagering requirements are, how to contribute, and whether winnings are added to a real or bonus account. For instance, if you win 120 (_sc3_) from a Free Spins reward and the offer requires wagering, you must meet the wagering requirements before you can ask to withdraw your bonus winnings. If you try to change the results of Free Spins by switching games in the middle of the feature, using automation, or taking advantage of mistakes, you could lose your Free Spins and winnings and be subject to more checks. If you aren't sure if a certain slot machine is eligible, look at the details on the Free Spins banner before you start the game. This will keep you from accidentally starting a real-money spin.
Tip: To make sure the free spins work right, open the promotion details first and then open the game from the affiliate link. Free Spins are not the same as cashback or deposit bonuses, unless they are clearly part of the same offer. If you accept a bonus that conflicts with the Free Spins package, the casino may make you finish the Free Spins or forfeit them before you can use the new bonus. Anyone who has an eligible account will be given free spins. If the casino needs to verify your account, they may not give you your free spins until all the checks are done. Free Spins that were given out by mistake, duplicated, or triggered by an error may be taken away, along with any winnings that came from them. It's important to read the Free Spins message carefully to get the exact slot name, stake amount, number of spins, and wagering requirements that apply to your promo. Free spins aren't valid if they're used in a way that breaks the casino's rules, like playing in ways that aren't allowed, using a VPN to hide your location, or having account information that doesn't match your stated (_sc2_) when it comes to eligibility. If you can't get to the promotion panel or it doesn't update, you can ask Customer Support how many free spins you have left, which games are eligible, and when they expire. When you use Free Spins, you agree that the casino can look at your play history to make sure you followed the rules for the Free Spins and which games you could use them on. Any winnings over the maximum win limit of a free spins offer are not credited, even if the game results are better. For example, if a Free Spins offer has a maximum win of 300 (_sc3_) and your spins win 420 (_sc3_), you will only get 300 (_sc3_) and lose the extra 120 (_sc3_). If the promotion doesn't say otherwise, the maximum win limits are per offer, not per day, per player, or per series of offers. There may be a cap on Free Spins winnings that takes effect either when the Free Spins session ends or when the winnings are credited, depending on how the promotion is described in the offer. Free Spins can expire quickly, so it's best to use them as soon as you get them to keep them from being taken away automatically.
Each bundle of free spins has a set amount of time during which it is valid. You can't use expired spins after the offer ends, and if you still have Free Spins left over from expired spins, you may lose them, depending on the terms of the offer. For instance, if you get 20 Free Spins that are good for 24 hours but only use 12 of them before the deadline, the other 8 Free Spins will expire and can't be redeemed. When an expiration date is shown, it is based on the time that the casino system is set to. When device settings don't match, the system time takes precedence. The casino doesn't have to extend the validity of the free spins if you can't play the eligible game during the time they're valid because of hardware or connection issues. Depending on the terms of the promotion, each player, household, IP address, or device may only be able to get one free spin. Trying to get the same Free Spins more than once can lead to losing them. Slotozen Casino can change, suspend, or end Free Spins promotions if they need to in order to follow regulations, meet provider requirements, or stop fraud. If the terms and conditions for your Free Spins offer are more specific than the general Free Spins rules, those terms take precedence.
These promotions are meant to reward players who play regularly, but there are clear rules about who can qualify and how much they can win. Before you choose to participate, make sure that the offer is valid for your account type, the games you play, and the time frame during which your play is recorded. Depending on the campaign, these bonuses are usually based on your net losses over a certain time period and are given to you as either cash or a bonus balance. Until the promotion terms say it can be withdrawn directly, treat the balance as a bonus if you're not sure what kind of balance it is.
Rules for qualifying: Usually, you need to have chosen to participate and fulfill certain activity levels during the promotion period in order to be eligible. Also, Slotozen might need to fully verify your account before giving you cashback or VIP benefits. Opt-in and timing: To take part, you may need to click "Opt In" before the promotion window opens. If you play outside of those dates, it might not count. Money bets that qualify for cashback are usually what it is based on. Bets made with bonus money might not be counted toward the loss. Minimum activity: To get cashback from some offers, you have to lose at least 50 (_sc3_) during the period. Account status: Accounts that are duplicates, have been self-excluded, or are being investigated can be kept from VIP and cashback rewards. Note that your eligibility may depend on what's available in your country and any licensing rules that apply if you are traveling or registering from (_sc0_). Your (_sc2_) or where you live may affect whether you can get a VIP invitation or cashback offer. It's important to know that Slotozen may change the amount of cashback you get if your balance includes pending withdrawals, chargebacks, or transactions that were reversed. The cashback rate is 10%, so if your net loss during the promotion period is 200 C$, you would get 20 C$, but there may be limits and exclusions listed in the campaign. Minimum credit: Some promotions will only give cashback after it reaches a certain amount, like 10 C$. Any amounts below the limit can only be lost or carried over if the promotion makes it clear that they can be. There are usually limits on how much cashback and VIP perks you can get each day, week, or campaign. As an example, a promotion might say that the most cashback you can get in a week is 100 C$, even if you think it would be more. Be aware that if you get cashback as a bonus, you may have to wager it a certain number of times before you can cash it out. For example, you might have to wager 20 times the amount of cashback before you can cash it out. You might still have to go through standard withdrawal checks if you get cashback as cash. You also might not be able to skip security or verification steps. Slotozen may limit stacking, which means you might not be able to get cashback while another reload bonus, free spins bundle, or VIP compensation is still active. It depends on the terms, if both are available, the casino may use the better one or the one you chose first.
Game exclusions and contributions: Not all games count the same when it comes to cashback or VIP progress. Regular limits include: Live casino games and table games might not count at all or count less toward figuring out the net loss. Games with a very low house edge might not count for VIP points or cashback. Progressive jackpot games may not be eligible for cashback or may have a smaller contribution. When cashback is given as a bonus, there may be limits on how much you can bet. If you go over 5 C$ per spin or round, the bonus and any winnings linked to it will be void. Exclusions from VIP promotions: VIP rewards are usually up to the person giving them, and they may not give them to accounts that have been flagged for bonus abuse, irregular betting, or trying to cheat the mechanics of the promotion. Slotozen could also ban players who use certain methods of payment that have fees, reversals, or third-party funding that make it impossible to accurately figure out their losses. Make sure you check the promo card's specific information to find out the exact cashback rate, cap amount, games that are eligible, and whether the value credited is cash or a bonus. If you don't understand something, talk to support before you play to make sure your activity is recorded correctly and that your cashback or VIP benefits aren't taken away or lowered.
There are a number of safe and quick ways to deposit money into your Slotozen Casino account. It depends on where you are, so players from Canada might see a different set of checkout options. The main process stays the same, though. Enter the amount (for example, C$20, C$50, or C$100) and click "Confirm" in the cashier to make a deposit. For easy processing, use a payment method that is registered in your own name. This is especially important if your Canadian affects the types of local banks that are available to you. Methods of deposit: Slotozen Casino usually accepts a variety of bank and online payment methods. There are certain minimum and maximum amounts you can deposit, like C$10 or C$500. The cashier will show you what is currently available in your account.
| Payment method type | Most common | Accepted Fees | Processing time |
|---|---|---|---|
| Bank cards | Instant to a few minutes | usually no casino fee; provider fees may apply | from a few hours to 1-3 business days; depending on the region and provider |
| Instant banking or local online banking | depends on Canada and bank network coverage | usually no casino fee; provider fees may apply | Instant to a few minutes |
Important: The cashier screen is the final word on which methods you can use, the amount you can deposit (e.g. C$10 to C$2000), and any provider-specific limits. Fees and charges can come from both the casino and the payment provider. Many ways to deposit at Slotozen Casino are fee-free, but some banks and wallet services may charge extra or charge to change currencies. Most of the time, provider fees or conversion will explain the difference between the amount you chose to deposit (like C$100) and the amount that was actually credited. This is especially true for cards, e-wallets, and instant banking, where deposits are processed right away. Because of bank hours and checks made by middlemen, bank transfers can take longer. Keeping the transaction reference and calling support with the attempted amount (for example, C$50) and timestamp will help if a deposit doesn't show up after you've been charged. If you make a deposit but don't see a change in your balance, wait up to 15 minutes and then refresh and check your cashier history again. If your deposit is declined, make sure you have enough money on your card, that the card information is correct, and that your bank is not blocking payments for games. The method you're trying to see might not be available in Canada or might be restricted there. Please choose another option pictured in the cashier. To avoid multiple failed attempts or partial authorizations, check the cashier's method limits before depositing large amounts like C$500 or C$1000.
You can only deposit a certain amount of money per payment method and account type. In the cashier, the minimum deposit is shown before you confirm. Each transaction, each day, and each month can have a maximum deposit cap. To get higher limits, you must first verify your account and then contact Support to ask for a limit review. With bigger deposits, we might ask for proof of funds.
Ask the cashier for a withdrawal, pick the method you'd like to use, and confirm the amount. After checking your account and payment, we process withdrawals. Processing time is different for each method and verification status. For large payouts, there may be extra checks that need to be done. Fill out Know Your Customer (KYC), use a withdrawal method in your own name, and keep your payment information the same for faster payouts. We can cancel or return withdrawals that don't follow our rules for payment or security.
Some bonuses have wagering requirements, maximum bet limits, games that can't be played, and time limits. Before you can cash out a bonus or bonus winnings, you have to meet the wagering requirements. Any bets that are higher than the maximum allowed amount can cancel out the bonus and any winnings that come from it. There are games that add less to the bets and games that may not add anything at all. For the exact rules that apply to your offer, look at the bonus card and the bonus section of your account.
Verification keeps accounts safe and helps us follow the rules. After making a big deposit or withdrawal, when you first sign up, or if your account activity triggers a security check, you may be asked to verify. A photo ID (passport or national ID), proof of address (utility bill or bank statement), and proof of payment (card or e-wallet proof, if needed) are common types of documents. The paperwork needs to be clear, valid, and match the information on your account. Registration does not change the documents needed to use an account; only the person who registered can use it.
It is up to you to make sure that Canada allows online gambling in your case. We block access from certain areas and may ask for location checks. Your browser lets you play on your phone, and your account and cashier work the same way they do on your computer. Avoid using shared devices, use a strong, unique password, and make sure all security settings are turned on. If you think your account has been hacked, contact Support right away. While we look into it and make sure the account is safe, we may stop withdrawals.
Bonus
for first deposit
1000C$ + 250 FS
